A general chatbot, a spreadsheet add-in, an assistant built into your rental software: what each can see, what each can change, and the questions to ask before you trust a number.
Answer from your records, not from the internet: who owes, what is late, what is free on a date, what a booking costs. Show where every figure came from. Prepare work (a reminder, a booking, a scan-in, an inventory change) without doing it until a person confirms, and let that person undo it. Know the store’s own rules: scanning, showings, closed days, taxes, attributes.
The options below are what rental businesses compare. Rex is on the list because we build it; the notes on the others are general and dated, so check what each can read from your data today.
Best for: Stores on Share Marketplace that want answers and actions from their own records. Pricing model: $29.99 a month add-on per store. Reads the portal’s bookings, customers, inventory, scans and payments; links every figure to its record; prepares bookings, inventory changes, scans, reminders and documents as cards the person confirms, with Undo. Knows the store’s settings.
Best for: Writing emails and policies, thinking through a plan. Pricing model: Subscription per seat. Does not see your bookings unless you paste them; cannot change anything in your rental software; check how your pasted customer data is retained.
Best for: Analysis of an export you already have. Pricing model: Part of a Microsoft 365 or Google Workspace plan. Works on the export you give it; the answer is as current as the export; nothing flows back into the booking system.
Best for: Stores on another platform that offers one. Pricing model: Varies by vendor. Check what records it reads, whether figures are linked to their source, whether it can act and how that is confirmed, and what the vendor sends to its AI provider.
Best for: A business with a developer and its own data warehouse. Pricing model: Usage plus development time. Full control, full responsibility: permissions, confirmation, undo, cost caps and audits are yours to build.
That it links to the record it came from, that the number matches that record’s page, and that the assistant says when it cannot find something. An assistant that always has an answer is guessing some of the time.
Only with a confirmation step and a way back. Look for a card or preview that shows exactly what will change, one button to run it, and an undo afterwards.
Ask the vendor. Rex sends the records needed for an answer to our AI provider, which does not use them to train its models; the details are in our data protection addendum.
Rex is an add-on to a Share Marketplace plan: $29.99 a month per store, for store admins, with a monthly usage allowance.